{"id":858,"date":"2025-10-25T11:15:33","date_gmt":"2025-10-25T11:15:33","guid":{"rendered":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/?page_id=858"},"modified":"2025-10-25T11:18:22","modified_gmt":"2025-10-25T11:18:22","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"858\" class=\"elementor elementor-858\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fbd5e6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2fbd5e6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae82ae2 elementor-widget elementor-widget-heading\" data-id=\"ae82ae2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return Policy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6612914 elementor-widget elementor-widget-text-editor\" data-id=\"6612914\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"367\" data-end=\"553\">We want you to love your Seralight purchase. However, if you\u2019re not completely satisfied, you may return your order within <strong data-start=\"490\" data-end=\"513\">30 days of delivery<\/strong> for a full refund \u2014 no questions asked.<\/p><hr data-start=\"555\" data-end=\"558\" \/><h2 data-start=\"560\" data-end=\"584\"><strong data-start=\"563\" data-end=\"584\">Return Conditions<\/strong><\/h2><p data-start=\"585\" data-end=\"613\">To be eligible for a return:<\/p><ul data-start=\"614\" data-end=\"799\"><li data-start=\"614\" data-end=\"685\"><p data-start=\"616\" data-end=\"685\">The item must be <strong data-start=\"633\" data-end=\"682\">unused, unworn, and in its original packaging<\/strong>.<\/p><\/li><li data-start=\"686\" data-end=\"729\"><p data-start=\"688\" data-end=\"729\">Tags and labels must still be attached.<\/p><\/li><li data-start=\"730\" data-end=\"799\"><p data-start=\"732\" data-end=\"799\">You must provide <strong data-start=\"749\" data-end=\"770\">proof of purchase<\/strong> (order number or receipt).<\/p><\/li><\/ul><p data-start=\"801\" data-end=\"829\">We cannot accept returns on:<\/p><ul data-start=\"830\" data-end=\"906\"><li data-start=\"830\" data-end=\"862\"><p data-start=\"832\" data-end=\"862\">Custom or personalized items<\/p><\/li><li data-start=\"863\" data-end=\"891\"><p data-start=\"865\" data-end=\"891\">Sale or discounted items<\/p><\/li><li data-start=\"892\" data-end=\"906\"><p data-start=\"894\" data-end=\"906\">Gift cards<\/p><\/li><\/ul><hr data-start=\"908\" data-end=\"911\" \/><h2 data-start=\"913\" data-end=\"943\"><strong data-start=\"916\" data-end=\"943\">How to Return Your Item<\/strong><\/h2><p data-start=\"944\" data-end=\"977\">Please follow these simple steps:<\/p><ol data-start=\"979\" data-end=\"1352\"><li data-start=\"979\" data-end=\"1064\"><p data-start=\"982\" data-end=\"1064\"><strong data-start=\"982\" data-end=\"1008\">Repackage your product<\/strong> securely in its original box or equivalent packaging.<\/p><\/li><li data-start=\"1065\" data-end=\"1154\"><p data-start=\"1068\" data-end=\"1154\"><strong data-start=\"1068\" data-end=\"1080\">Email us<\/strong> at <strong data-start=\"1084\" data-end=\"1106\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1086\" data-end=\"1104\">info@seralight.com<\/a><\/strong> with your order number and reason for return.<\/p><\/li><li data-start=\"1155\" data-end=\"1230\"><p data-start=\"1158\" data-end=\"1230\">We\u2019ll <strong data-start=\"1164\" data-end=\"1201\">reply with a prepaid return label<\/strong> and detailed instructions.<\/p><\/li><li data-start=\"1231\" data-end=\"1285\"><p data-start=\"1234\" data-end=\"1285\"><strong data-start=\"1234\" data-end=\"1253\">Print the label<\/strong> and attach it to the package.<\/p><\/li><li data-start=\"1286\" data-end=\"1352\"><p data-start=\"1289\" data-end=\"1352\"><strong data-start=\"1289\" data-end=\"1304\">Drop it off<\/strong> at your nearest post office or courier point.<\/p><\/li><\/ol><p data-start=\"1354\" data-end=\"1545\">Once your return is received at our warehouse, please allow up to <strong data-start=\"1420\" data-end=\"1439\">5 business days<\/strong> for inspection and processing.<br data-start=\"1470\" data-end=\"1473\" \/>You\u2019ll receive an email confirmation once your refund has been approved.<\/p><hr data-start=\"1547\" data-end=\"1550\" \/><h2 data-start=\"1552\" data-end=\"1566\"><strong data-start=\"1555\" data-end=\"1566\">Refunds<\/strong><\/h2><p data-start=\"1567\" data-end=\"1759\">Approved refunds will be issued to your <strong data-start=\"1607\" data-end=\"1634\">original payment method<\/strong> within <strong data-start=\"1642\" data-end=\"1662\">10 business days<\/strong>.<br data-start=\"1663\" data-end=\"1666\" \/>Please note that your bank or card provider may take additional time to process the refund.<\/p><p data-start=\"1761\" data-end=\"1883\">If more than <strong data-start=\"1774\" data-end=\"1794\">15 business days<\/strong> have passed since your return was approved, please contact us at <strong data-start=\"1860\" data-end=\"1882\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1862\" data-end=\"1880\">info@seralight.com<\/a><\/strong>.<\/p><hr data-start=\"1885\" data-end=\"1888\" \/><h2 data-start=\"1890\" data-end=\"1918\"><strong data-start=\"1893\" data-end=\"1918\">International Returns<\/strong><\/h2><p data-start=\"1919\" data-end=\"2141\">We ship worldwide \ud83c\udf0d.<br data-start=\"1940\" data-end=\"1943\" \/>For international customers, please note that return shipping costs, customs fees, or import duties are <strong data-start=\"2047\" data-end=\"2065\">non-refundable<\/strong>.<br data-start=\"2066\" data-end=\"2069\" \/>If your item arrived damaged or incorrect, we\u2019ll cover all return costs.<\/p><hr data-start=\"2143\" data-end=\"2146\" \/><h2 data-start=\"2148\" data-end=\"2165\"><strong data-start=\"2151\" data-end=\"2165\">Need Help?<\/strong><\/h2><p data-start=\"2166\" data-end=\"2323\">Our customer service team is always ready to assist.<br data-start=\"2218\" data-end=\"2221\" \/>If you have questions about your return or refund, please reach out to us at <strong data-start=\"2298\" data-end=\"2320\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2300\" data-end=\"2318\">info@seralight.com<\/a><\/strong>.<\/p><blockquote data-start=\"2325\" data-end=\"2388\"><p data-start=\"2327\" data-end=\"2388\"><strong data-start=\"2327\" data-end=\"2340\">Seralight<\/strong> \u2014 crafted with care, delivered with confidence.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy We want you to love your Seralight purchase. However, if you\u2019re not completely satisfied, you may return your order within 30 days of delivery for a full refund \u2014 no questions asked. Return Conditions To be eligible for a return: The item must be unused, unworn, and in its original packaging. Tags and labels must still be attached. You must provide proof of purchase (order number or receipt). We cannot accept returns on: Custom or personalized items Sale or discounted items Gift cards How to Return Your Item Please follow these simple steps: Repackage your product securely in its original box or equivalent packaging. Email us at info@seralight.com with your order number and reason for return. We\u2019ll reply with a prepaid return label and detailed instructions. Print the label and attach it to the package. Drop it off at your nearest post office or courier point. Once your return is received at our warehouse, please allow up to 5 business days for inspection and processing.You\u2019ll receive an email confirmation once your refund has been approved. Refunds Approved refunds will be issued to your original payment method within 10 business days.Please note that your bank or card provider may take additional time to process the refund. If more than 15 business days have passed since your return was approved, please contact us at info@seralight.com. International Returns We ship worldwide \ud83c\udf0d.For international customers, please note that return shipping costs, customs fees, or import duties are non-refundable.If your item arrived damaged or incorrect, we\u2019ll cover all return costs. Need Help? Our customer service team is always ready to assist.If you have questions about your return or refund, please reach out to us at info@seralight.com. Seralight \u2014 crafted with care, delivered with confidence.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-858","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/pages\/858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/comments?post=858"}],"version-history":[{"count":4,"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/pages\/858\/revisions"}],"predecessor-version":[{"id":863,"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/pages\/858\/revisions\/863"}],"wp:attachment":[{"href":"https:\/\/goofy-panini.23-88-79-82.plesk.page\/index.php\/wp-json\/wp\/v2\/media?parent=858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}